CrowdStrike issues: Vision RT does not install CrowdStrike software on our systems. If your organisation has installed CrowdStrike on your Vision RT system and you are experiencing issues, please contact CrowdStrike for assistance.

Use the tabs below to get in touch with Vision RT:

If you are a Vision RT customer, to get immediate support for any clinical or technical issues, get in touch by calling one of the numbers below. All calls are redirected to our main customer support center.

You can also email us at or fill out the form below to raise a support request.

The Vision RT learning portal can be reached at


Austria – 0800 291352

Belgium – 0800-15-039

Canada – 1-888-868-4109

Denmark – 80-83-04-30

Finland – 0800-413786

France – 0-805-08-00-04

Germany – 0800 1813165

India – 0 800 320 1495

Ireland – 1800 901 779

Netherlands – 0800-0223486

Norway  (Toll-free) – 800 62 589

Poland  – 0-0-800-4911951

Portugal – 800-181-696

Russia (Toll-free)  8 (800) 100-94-74

Spain – 900-998-430

Sweden – 020-10-93-38

Switzerland – 0800-564-808

United Kingdom – 0208-349-6519

USA –  1-833-661-3145

For any countries not listed above, call our UK-based customer support line:  +44 113 471 8035

If you’d like to find out more about any of Vision RT’s innovative solutions, sign up here and a member of our sales team will get in touch:


Current vacancies can be found here*:


*All job listings and candidate applications are managed through this site, please don’t send speculative CVs / résumés. 

Global Headquarters

Vision RT Ltd.
Dove House, Arcadia Avenue
London, N3 2JU
United Kingdom

General: +44 (0)20 8346 4300
Customer Support: +44 208 349 6519

North America

Oticon, Inc. Vision RT, (2nd floor)
580 Howard Ave
Somerset, NJ 08873

Phone: +1 866-778-2379
Support: + 1 866-594-5443


Vision RT – Dubai Branch
Arenco Tower , Office 803
Media City

Customer support by country


Vision RT Australia Pty Ltd
Suite11, Level 3
Collins on Bourke
90-96 Bourke Road
Alexandria, Sydney, NSW 2015

Customer support: 1800 764 751


al. Jana Pawła II 22,
Warszawa, Poland


Vision RT
Unit 14-112, 14th floor
1000 Lujiazui Ring Road
Pudong, Shanghai, China

Get in touch

Ready to take the next step?

Vision RT’s family of SGRT solutions guide radiation therapy for better patient care at every step: Sim, Planning, Treatment and Dose. Whether you’re looking for a quote, a product demo (virtual or in-person) or just more information, please get in touch.